Scenario-Based Training
Practice sales techniques and customer interactions through realistic scenarios
Your Training Progress
Completed
12
In Progress
3
Skill Points
840
Rank
Silver
Current Level Progress72% to Gold Rank
Managing Multiple Customers During Rush Hours
Store OperationsAdvanced
25 min
4.5
156
Learn time management techniques to handle multiple customers during peak store hours without compromising service quality.
time managementpeak hourscustomer service
Handling Pricing Objections
NegotiationIntermediate
18 min
4.6
201
Learn effective strategies to address customer concerns about pricing and convey the value of premium products.
objection handlingpricingvalue proposition
Fabric Knowledge: Explaining Different Materials
Product KnowledgeBeginner
22 min
4.9
278
Become an expert in explaining the differences between various fabrics used in Limelight's collections.
fabricsproduct knowledgematerials
Skills Development
Customer Service85%
Product Knowledge92%
Sales Techniques78%
Conflict Resolution65%
Negotiation60%
Training Statistics
Time Spent12h 45m
Completed Scenarios12
Average Score87%
Certificates Earned3
Recommended Focus Areas
- Negotiation Skills
- Conflict Resolution